Leaders is a forum that brings together innovators and senior voices to share their leadership experiences and perspectives on today’s most pressing topics.

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Thursday, July 31, 2025
11:00 a.m. ET / 8:00 a.m. PT

Leadership & the Workplace
A global perspective for munis

Matthew McQueen, Head of Municipal Banking and Markets and Global Mortgages within the Global Markets business at Bank of America, sits down with Bond Buyer Executive Editor Lynne Funk to talk about getting deals done amid an uncertain global macroeconomic landscape.

Loan officer strategies for market headwinds

Escalating unaffordability is not the only issue originators face. How can lenders support their loan officers, and navigate the numerous challenges in the today's housing market?

Navigating change in the mortgage industry

Dan Snyder, CEO and co-founder of Lower discusses the state of the mortgage industry in 2024 and his experience of running a home lending business in past and current market conditions.

Serving future borrowers in a high-rate landscape

Hispanics will make the majority of homeowners by 2030. How can lenders meet their needs now, and what strategies can they employ in today's lending landscape?

Wells Fargo's CEO of mortgage Kristy Fercho on equity in housing
American Banker's Most Powerful Woman in Banking, who is also wrapping a year's service as the Mortgage Bankers Association's first Black chairwoman, discusses closing the racial homeownership gap, rebuilding borrower trust and more.
Building trust in financial services from less than zero

There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.

How payments tech can improve inclusion and equity

Kristy Carstensen, U.S. Bank Payment Services' chief financial officer, discusses how digital innovation projects are opening finance to more communities, and the work that remains.

June 1
In conversation with Patti Cook, CEO of Finance of America Companies

In conversation with Patti Cook, CEO of Finance of America Companies

Banking & Bourbon

Join Maggie Kimberl, President of the Bourbon Women Association for a peek behind the scenes of the bourbon industry. Learn more about the women that are rising in the male-dominated spirits sector, the proper bourbon tasting technique and a little bit of the history of bourbon.

Inclusion: What it Means and How to Implement

Experts discuss the proliferation of chief diversity officers across the industry and what it may mean for future progress in diversity.

December 21
Has the Delta Variant thrown a wrench in your plans?

Hopes that the pandemic has been curbed have dimmed as infections and hospitalizations are on the rise again due to the introduction of the extremely dangerous Delta strain. For some companies, this has disrupted their plans to bring remote employees back to their offices or institute a "hybrid" arrangement.

Navigating pay for performance during a pandemic

2020 was a challenging year for banks. The impact of COVID on the economy as well as changes to accounting for loan loss provisions were evident in weaker financial and stock price performance in 2020 for many banks and yet CEO compensation increased. Learn from experienced executive compensation consultants about the challenges Compensation Committees faced in 2020, why pay levels increased relative to 2019, what were common COVID-related compensation changes, and what changes were made for 2021 incentive plan design.

Emerging Technology
Technology's impact on identifying weather and climate change risks

Technology is helping carriers to better manage their risk portfolios when it comes to underwriting and managing weather-related property risks.

Dark Matter CEO Rich Gagliano and CRO Sean Dugan join National Mortgage News to discuss how they're thinking about Empower pricing, new products and other key issues in mortgage technology in this livestreamed discussion.

Innovation and Governance and the FHFA

Anne Marie Pippin, associate director in the Federal Housing Finance Agency's Office of Financial Technology, weighs the forces shaping the industry's future.

December 1
Automating the insurance process: Understanding usage-based insurance and beyond

As insurers automate more aspects of the insurance experience, it expands how services are provided and priced for policyholders.

AI and Compliance: How to ensure fairness in home lending tech

Kareem Saleh, CEO of "fairness-as-a-service" company FairPlay AI, walks us through key steps that must be taken to ensure automated decisioning models stay on track.

Is your tech agenda set for safety or standout growth?

Financial services firms are focusing on essential risk-related priorities, but must not lose sight of the importance of innovative technologies that drive business forward.

March 10
The benefits of blockchain-based mortgages

 Lenders can utilize blockchain technology to originate fully digital, tokenized mortgage assets on the chain. How does it work, and how can mortgage companies benefit from integrating with this technology?

October 25
Officials from the FHFA's new Office of Technology discuss its goals

Join three officials from the Federal Housing Finance Agency's recently establish Office of Technology to hear about their goals and initiatives for the department and how their work may impact every day lending activities.

Confronting the rising costs of cybersecurity

Cybersecurity expenses and threats

August 25
The crypto conundrum

Cathy Beardsley, the CEO of Segpay, and Christiaan Brand, a security expert from Google, discuss how to overcome the hurdles that are still in the way of cryptocurrencies being widely used for payments.

May 31
Security & privacy highlight: What are the implications for banks, payment companies and fintechs building trust post-COVID?

Experts discuss the latest ways firms are defining their value propositions and evolving their customer communications, experience and support.

December 16
Marketing to millennials: Time to rethink personalized banking for the next generation

An industry expert shares key takeaways on how institutions can implement sophisticated technologies to attract a younger generation of customers.

December 15
Highlighting Wealth Management
Strategic planning: The health and wealth connection

There is little doubt that growing and protecting wealth is a critical pillar in everyone's financial plan. But what about maintaining and improving your health?

The wealth management business is undergoing considerable transformation. The pandemic has created a new breed of investors, with distinct expectations and tastes formed by new technology and having lived through the financial crisis.

Risk management for the future How advisors can bring value to their clients.mp4

Financial advisors have a variety of objectives in working with their investment-planning clients. But when all is said and done, clients are usually mainly interested in a successful road map to growing and protecting their wealth to and through retirement.

What financial institutions need to be telling women about their finances

Women in the United States have a lot in common when it comes to managing their money. They prioritize financial stability and nearly half equate negative emotions with financial planning - far more than men.

Disruption & Innovation
What LOs can do to thrive in mortgage today

Better's new COO Chad Smith, a seasoned veteran in home lending, discusses the strategies of the savviest mortgage professionals operating today and how his company is evolving in an unpredictable market.

How the reverse mortgage servicing space is embracing AI

Sergey Dyakin, CIO of Celink, outlines the nuances of implementing new technology in the HECM servicing business

December 1
Ethical sourcing of data to serve automated mortgage processes

Kenon Chen, executive vice president, strategy and growth, at Clear Capital, discusses data sourcing that can best serve the mortgage and underwriting process and how it can be done in an ethical way to achieve maximum benefit.

November 30
The most important year-end tax planning questions

Two tax experts share the key strategies for financial planners and tax professionals to discuss with clients in the fourth quarter.

Home loan volume is slowing, heightening the need for effective outreach to new leads for lenders. Join industry mortgage marketing leaders for a discussion about best practices in the current landscape.

Tiktok and mortgage: how to leverage leads from social media

In this session, NFM Lending's Chief Business Development Officer Greg Sher discusses its influencer unit and how it built an infrastructure for handling the tidal wave of engagement that results from a successful social media presence.

October 6
Strategies for home lenders in 2023

With tight inventory and rising rates posing challenges to today's home buyers, mortgage lenders face a tricky environment for maintaining volumes. National Mortgage News chats with three of the top-ranked producers of 2022 to discuss strategies to stay competitive in the months ahead.

Talking P3s with infrastructure leaders Shawn Wilson and DJ Gribbin

Louisiana's Transportation Secretary and the former Assistant to the President for Infrastructure discuss the state of play in the U.S. P3 sector, the impact of the new infrastructure law, and what's in store for the next decade.

Bridging the future of finance: How Bitcoin is making its mark

Yan Zhao, President of NYDIG as she exploreshow Bitcoin is experiencing wider adoption in the traditional finance world, and why that is.

Mortgage lending trends to watch in 2022

The home buying process has undergone significant changes. The pandemic has profoundly altered the mortgage lending market. The continuation of remote work, relocation out of key urban areas, a growing preference for online possibilities, and the deployment of artificial intelligence applications are only a few trends that are shaping the industry. Join Heidi Patalano, Editor-in-Chief of National Mortgage News and Beth O'Brien, Founder and CEO of CoreVest Finance as they discuss how lenders can stay competitive and meet the needs of home buyers in the fast evolving mortgage business.

Databits: The good, bad and ugly about fast money

The speed of money movement represents the future - success for those who deliver, challenges for those who don't

November 3
Round Z: The generation gap vs. the future of mortgage and finance

With today’s generation of home buyers so rooted in a digital world, how will the financial services industry need to change to meet their needs? What new consumer technology will they need to adopt to meet consumers where they are? How will those approaches differ from how things have been done historically in the industry? Join us in a discussion with Blend’s Founder, Nima Ghamsari as we chat through how banks and financial institutions need to think through these questions.

Policy, Politics & Regulation
Lauren Saidel-Baker analyzes the Federal Reserve meeting

The Federal Open Market Committee will meet on June 17-18. While no rate cuts are expected at this point, things can change quickly. Lauren Saidel-Baker, economist at ITR Economics, provides her take on the meeting the new Summary of Economic Projections and Fed Chair Jerome Powell's press conference.

Luke Tilley analyzes the Federal Reserve meeting

Get expert analysis of the May FOMC meeting, inflation outlook, and Powell's comments.

Watching for clues from the Federal Reserve

Mike Goosay, Chief Investment Officer of Global Fixed Income at Principal Asset Management, breaks down the Federal Open Market Committee meeting, Chair Powell's press conference and the SEP.

What Trump 2.0 will mean for Fed, economy V3

A week ahead of inauguration day, Scott Colbert, executive vice president, director of fixed income and chief economist at Commerce Trust, takes a look at how the Federal Reserve and the economy will fare in President-elect Donald Trump's second run in the White House.

What Trump's election means for Federal Reserve

Donald Trump discussed various items related to the Fed and its independence and stated he would not nominate Jerome Powell for another term as chair. Gennadiy Goldberg, head of U.S. rates strategy at TD Securities, discusses what a Trump presidency may mean for the Fed.

What bankers got right and wrong about the election

Join Arizent and American Banker experts as they discuss whether bankers and other financial professionals got what they wanted from Trump's victory at the polls.

Breaking down the FOMC decision

The Federal Reserve began cutting rates in September. The December meeting is its last of 2024. Will the cutting continue, or will there be a pause? Doug Peta, Chief Strategist, U.S. Investment Strategy, at BCA Research, discusses the meeting and future policy.

Will the Fed pull the trigger on rate cut?

The Federal Open Market Committee is expected to cut interest rates at its September meeting, which will also provide a new Summary of Economic Projections. Marvin Loh, senior macro strategist at State Street Global Markets, examine the meeting, the SEP and Fed Chair Powell's press conference.

On-Demand Video Lead Gen: What's the Fed's next move?

After cutting rates 50 basis points in September, the Federal Open Market Committee meets after Election Day to determine monetary policy. Gary Pzegeo, head of fixed income at CIBC Private Wealth U.S., provides his take on the latest move.

Mortgage lenders and third-party risk management

Cybersecurity incidents at vendors often expose their business partners to significant risk. What are the threats lenders face, and how can they strengthen their defenses?

Gary Quinzel recaps FOMC meeting

Gary Quinzel, vice president of portfolio consulting at Wealth Enhancement Group, gives his views about monetary policy and offers his opinion on the FOMC statement and Fed Chair Jerome Powell's press conference.

Will the Fed cut rates this year?

Recent economic data have shown inflation stubbornly above the Fed's 2% target, putting rate cuts in jeopardy. Lauren Saidel-Baker, an economist with ITR Economics, parses the FOMC meeting, Chair Powell's press conference and takes a look at future policy.